Shipping Policy

Thank you for shopping at Monago Resources Ltd. We want to ensure that you have the best possible shopping experience, which is why we’ve created a clear and easy-to-follow shipping policy.

Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders or a delay due to unforeseen circumstances, shipments may be delayed by a few days. We will notify you by email if there are any significant delays with your order.

Shipping Rates & Delivery Times
We offer the following shipping options:

• Standard Shipping (5-7 business days): $5.99 (except for free shipping shipping promos)
• Expedited Shipping (2-3 business days): $15.99
• Overnight Shipping (1 business day): $25.99

International Shipping
We currently offer international shipping to select countries. Shipping rates and delivery times will vary based on the destination. Customers are responsible for any customs duties or taxes applied by their country.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your order by visiting our carrier’s website or using the tracking link provided in your email.

Missing or Damaged Items
If your order arrives damaged or you believe an item is missing, please contact us within 7 days of delivery. We will work with you to resolve the issue promptly.

Lost or Stolen Packages
Monago Resources Ltd is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. We recommend contacting the carrier for further assistance if this occurs.

Address Errors
Please ensure that your shipping address is correct at the time of checkout. Monago Resources Ltd is not responsible for any delays or issues arising from incorrect or incomplete addresses.

Contact Us
If you have any questions or concerns about your order, please feel free to reach out to our customer service team at [your contact email] or visit our [contact page].